Frequently Asked Questions
Everything you need to know about your favorite Fizzy Goblet pairs.
How do I find the right size for my Fizzy Goblet shoes?
We use standard EU sizing. Please refer to our detailed Size Guide located on each product page to measure your feet accurately for the perfect fit.
What is your return and exchange policy?
We offer a 7-day exchange policy for unused products in their original packaging. Please note that customized orders and items on final sale are not eligible for returns.
Do you ship internationally?
Yes, we ship our handcrafted footwear worldwide! Shipping costs and delivery timelines vary by destination and are calculated at checkout.
How should I care for my embellished juttis and sliders?
Avoid exposure to water and moisture. For cleaning, gently wipe with a dry cloth and store them in the provided dust bag to keep the hand-embroidery intact.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular digital wallets. Cash on Delivery is also available for most domestic orders.
Can I track the status of my order?
Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your shipment's journey in real-time.